I will post a picture next time to show it Tempe, Arizona. It would be great if we could form a group and share more information especially users with multistore. We too have had the IP address problem when it can't find the company file and all the other problems you have noted. I just want to say to the other POS users I agree with you and intuit needs to find solutions to this problem. He has looked at the server log and it does not show any problems with POS. Our IT consultant cannot find any problems. I have also run the connectivity tool and no problems are found. Well the firewall is not the problem, it has been disabled. We have talked to the technical support people and they just blame it on the firewall. We then need to restart the server computer to get it to operate. It says we can send an error message but it will not let us. For the past few weeks, when we login, it starts to load and then crashes. We also have 8 workstations running POS v19 which we had to upgrade and are running multistore. Just let me know and I'd be happy to assist. In case you have future questions about POS, check out this guide to learn more: QuickBooks Desktop Point of Sale User Guide.Īnything else you need help with can be answered here in the Community. Please click this link to reach out to our support: C ontact Point of Sale Support. They're equipped with tools to securely look into your account and check the main cause of this. ![]() If the issue persists, I suggest contacting our QuickBooks Point of Sale Support Team.
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